Is there a free trial?

Yes. Every new deployment starts with a 30-day trial that includes full access to all features. No credit card required — just deploy and start managing DNS.

What happens when my trial expires?

Netra enters read-only mode. You can still view zones, records, and audit history, but new DNS change requests are blocked. Your data is preserved indefinitely. Activate a license key at any time to resume full operations.

Can I upgrade from Professional to Enterprise?

Yes, at any time. Contact us and we'll issue an Enterprise license. The transition is seamless — no downtime, no data migration. Pricing is prorated for the remainder of your term.

Do you offer monthly billing?

No. Netra uses annual licenses only. This keeps things simple for both sides — one invoice, one renewal date, predictable budgeting.

What's the difference between Professional and Enterprise?

Zone and provider limits, plus support tier. Professional supports up to 10 zones and 2 providers with email support. Enterprise removes all limits and includes priority support, SSO/LDAP, dedicated onboarding, and custom terms. All features are available on both plans.